Effective Date: 23.09.2026
Welcome to JANA FIRE SOLUTIONS.
These Terms & Conditions (“Terms”) govern your access to and use of www.janafiresolutions.com (“Website”) and your purchase of products and services offered by JANA FIRE SOLUTIONS (“Company”, “we”, “us”, or “our”).
By accessing our Website, submitting an enquiry, placing an order, or purchasing our products or services, you agree to be bound by these Terms.
1. About Our Business
JANA FIRE SOLUTIONS provides fire-safety products and related services, which may include:
- Fire extinguishers
- Fire alarm systems
- Fire-fighting equipment
- Fire hydrant and related systems
- Fire safety accessories
- Installation services
- Inspection and testing
- Maintenance and AMC services
- Fire safety consultancy
- Other related products and services
The availability of particular products and services may vary.
2. Website Use
You agree to use this Website only for lawful purposes.
You must not:
- Use the Website for fraudulent or unlawful activities.
- Attempt to gain unauthorised access to our systems.
- Introduce malicious software or harmful code.
- Copy, reproduce or misuse our website content without permission.
- Interfere with the security or operation of the Website.
- Provide false or misleading information when placing an order or submitting an enquiry.
We reserve the right to restrict or terminate access to the Website where reasonably necessary.
3. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, photographs and other information displayed on the Website are accurate.
However:
- Product images may differ slightly from the actual product.
- Packaging, colour, model or specifications may change according to the manufacturer’s updates.
- Availability may change without prior notice.
- Minor differences that do not materially affect product functionality may occur.
Customers should review the product specifications before placing an order.
4. Prices
Product and service prices displayed on the Website may be changed at any time.
Prices may be subject to:
- Applicable taxes
- Delivery charges
- Installation charges
- Service charges
- Site-specific requirements
- Other charges stated in the quotation or order confirmation
Where a written quotation is issued, the quotation will be subject to its stated validity period and conditions.
5. Orders
Submitting an order or enquiry does not necessarily constitute acceptance of the order.
We reserve the right to:
- Accept or reject an order.
- Request additional information.
- Correct pricing or product information errors.
- Cancel an order where a product is unavailable.
- Cancel an order where fraudulent or suspicious activity is identified.
Where an order is cancelled after payment, any eligible refund will be processed according to our Refund & Returns Policy.
6. Payment
Payment may be made through the payment methods made available by JANA FIRE SOLUTIONS or its authorised payment service providers.
The customer is responsible for providing accurate payment and billing information.
We do not knowingly request confidential banking credentials such as passwords, PINs or OTPs through email, telephone calls or social-media messages.
7. Delivery
Delivery timelines provided on the Website, quotation or order confirmation are estimates unless expressly stated otherwise.
Delivery may be affected by:
- Product availability
- Supplier delays
- Logistics issues
- Weather or natural events
- Government restrictions
- Transportation disruptions
- Incorrect customer information
- Other circumstances beyond our reasonable control
The customer is responsible for providing a complete